1. Introduction
Crosslink Interactive ("Crosslink Interactive", "we", "us", or "our") develops and publishes mobile games and applications for platforms including Google Play and the Apple App Store.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you use our games, applications, websites, and related services (collectively, the "Services").
2. Information We Collect
The information collected depends on the particular game or application and the services enabled in it. Depending on how you use our Services, information may include:
- Information you provide: information you voluntarily provide when contacting us for support or feedback, such as your name and email address.
- Game and usage information: information about gameplay, progress, interactions, app version, and other usage events where analytics or similar services are enabled.
- Device and technical information: information such as device type, operating system version, app version, language, and technical diagnostics.
- Purchase information: information associated with purchases or subscriptions may be processed by the applicable app store or payment provider. We generally do not receive your full payment-card details.
- Approximate location: some third-party services may derive general geographic information from technical information such as IP address. We do not intentionally request precise device location unless a particular Service specifically requires it and provides notice.
3. How We Use Information
- provide, operate, maintain, and improve our games and applications;
- save or synchronize game progress when the relevant feature is enabled;
- provide customer support and respond to communications;
- understand usage and improve gameplay, performance, and user experience;
- detect, prevent, and investigate fraud, abuse, security incidents, and technical problems;
- process or support purchases, subscriptions, and other transactions; and
- comply with applicable legal obligations and protect our rights.
4. Third-Party Services
Our Services may use third-party providers for functions such as app distribution, analytics, advertising, crash reporting, cloud services, authentication, payments, or other technical services. These providers may process information according to their own privacy policies.
Examples of third-party platforms that may be relevant to our Services include Google Play and Apple App Store. A particular game may use additional providers.
5. Advertising and Analytics
Some Crosslink Interactive games may use analytics or advertising services. These services may collect information such as device identifiers, advertising identifiers, app interactions, or technical information, depending on the SDK and the choices available on your device or in the application.
If a game does not use advertising or a particular analytics service, that service does not apply to that game.
6. Data Sharing
We do not sell your personal information. We may disclose information to service providers that help us operate our Services, to app stores and payment providers when necessary, or when disclosure is required by law, legal process, security requirements, or to protect our rights and users.
7. Data Retention and Security
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining records, resolving disputes, preventing abuse, and complying with legal obligations.
We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or electronic storage is completely secure.
8. Children's Privacy
Our Services are not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us in a manner that violates applicable requirements, please contact us so that we can review and take appropriate action.
9. Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, or object to certain processing. You may also have choices regarding advertising identifiers, notifications, and other permissions through your device or the applicable app.
To make a privacy-related request, contact us using the address below. We may need to verify your request before completing it.
10. International Processing
Depending on the services and providers used by a particular application, information may be processed in countries other than the country where you live. Where required, we take appropriate measures for such transfers.
11. Links to Other Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date shown at the top of this page.
13. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
Crosslink Enterprises FZE LLC (Crosslink Interactive)
Email: [email protected]
Website: crosslinkinteractive.com